Shipping policy
**Shipping Policy for Petty & Unhinged**
At Petty & Unhinged, we are committed to getting your unique, handmade products to you as quickly and safely as possible. Please review our shipping policy for detailed information about our processes.
Processing Time
Once your order is placed, it will be processed and shipped within 3-7 business days (excluding weekends and holidays).
Custom items may take additional time to create, depending on the complexity of the order. We will communicate expected timelines for custom orders upon receipt of the order.
Shipping Methods
We offer several shipping options at checkout, including standard and expedited shipping methods.
Shipping carriers may include Evri, DHL, or Royal Mail, depending on the most cost-effective and reliable option available.
Shipping Rates
Shipping costs are calculated at checkout based on the weight, dimensions of your package, and your delivery location.
Orders over a certain amount may qualify for free shipping
Delivery Times
Delivery times vary depending on your location and the selected shipping method. Standard shipping typically takes 2-10 business days within the UK.
Please note that delivery times may be affected by factors beyond our control, such as weather conditions, holidays, or carrier delays.
International Shipping
We currently offer international shipping to select countries. International shipping rates and delivery times may vary based on location.
Customs fees and import taxes may apply to international orders and are the responsibility of the buyer.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information, allowing you to monitor the status of your package.
Lost or Stolen Packages
Petty & Unhinged is not responsible for lost or stolen packages once they have been marked as delivered. If your package is missing, please check with your local delivery service or neighbour before contacting us. If you believe your package is lost, please reach out to us ASAP.
Contact Us
For any questions or concerns regarding shipping, please feel free to contact us at [shopify.overdrawn682@passinbox.com]. We’re here to help!
Thank you for choosing Petty & Unhinged. We appreciate your support and look forward to bringing our petty creations to your home!